At Ryzama, we respect the intellectual property rights of creators, designers, brands, photographers, and other rights holders. We expect all content published through our website to be used responsibly and in accordance with applicable intellectual property laws.
This Intellectual Property Claim Policy explains how rights holders can notify Ryzama of content they believe infringes their intellectual property rights and how we may respond to a valid claim.
Ryzama operates an online store offering Hats, Scarves, and Sunglasses, along with related product descriptions, images, graphics, text, branding, and other website content.
1. Respect for Intellectual Property
Ryzama respects copyrights, trademarks, trade names, designs, photographs, graphics, product imagery, written content, and other legally protected intellectual property.
We do not intentionally seek to infringe the rights of third parties.
If you believe material appearing on the Ryzama website violates your intellectual property rights, we encourage you to contact us promptly so the matter can be reviewed.
2. Types of Intellectual Property Claims
An intellectual property claim may involve alleged unauthorized use of:
- Copyrighted photographs
- Product images
- Written content
- Graphics or illustrations
- Logos
- Trademarks
- Brand names
- Product designs
- Original artwork
- Website content
- Other protected intellectual property
Claims should be submitted by the intellectual property owner or an authorized representative whenever possible.
3. Copyright Claims
Copyright may protect original creative works such as photographs, written materials, illustrations, graphics, videos, and other original content.
If you believe copyrighted material owned by you has been used on Ryzama without authorization, please provide sufficient information for us to identify the material and evaluate your claim.
A copyright claim should include:
- Your full name
- Contact information
- Identification of the copyrighted work
- Description of the allegedly infringing material
- Location of the material on the Ryzama website
- Explanation of your ownership or authorization
- Statement explaining why you believe the use is unauthorized
- Any supporting documentation reasonably necessary to evaluate the claim
4. Trademark Claims
Trademark rights may apply to names, logos, symbols, slogans, product identifiers, and other elements used to distinguish goods or services.
If you believe Ryzama content improperly uses your trademark or creates an unauthorized association with your brand, please provide:
- Trademark owner's name
- Contact information
- Trademark name or description
- Registration information, if applicable
- Description of the allegedly infringing use
- Location of the relevant material on the website
- Explanation of the alleged infringement
- Supporting documentation, where available
Providing registration information is helpful but does not necessarily determine whether a claim is valid.
5. Product Design and Other Rights
Some intellectual property claims may involve product designs, original artwork, packaging, or other protected materials.
If your claim concerns a product design or another form of intellectual property, please clearly identify the protected work and explain the rights you believe have been violated.
Where applicable, include evidence demonstrating your ownership or authorization to act on behalf of the rights holder.
6. How to Submit a Claim
Intellectual property claims should be sent to:
Ryzama
Email: support@ryzama.com
Please use a subject line such as:
Intellectual Property Claim
Providing complete information helps us identify the material and evaluate the claim efficiently.
7. Required Claim Information
To help us investigate a claim, please include the following information:
|
Information |
Details |
|
Rights Holder |
Full legal name of the owner |
|
Contact Information |
Email address and other relevant contact details |
|
Type of Right |
Copyright, trademark, design, or other applicable right |
|
Protected Work |
Clear description of the original work |
|
Website Material |
Description of the allegedly infringing content |
|
Location |
Relevant page, product, image, or content location |
|
Ownership |
Explanation or evidence of ownership |
|
Authorization |
If applicable, explanation of authority to act for the owner |
|
Requested Action |
Explain what resolution you are requesting |
Incomplete claims may require additional information before they can be reviewed.
8. Good-Faith Statement
When submitting a claim, the rights holder or authorized representative should have a good-faith basis for believing that the identified material infringes their intellectual property rights.
Claims should not be submitted simply because a product, design, concept, color, phrase, or general style appears similar.
The person submitting the claim should provide accurate information and should not knowingly submit false or misleading allegations.
9. Ownership Verification
Ryzama may request additional information reasonably necessary to verify an intellectual property claim.
Depending on the nature of the claim, this may include:
- Copyright registration information
- Trademark registration information
- Original creation records
- Ownership documentation
- Licensing documentation
- Authorization from the rights holder
- Other information relevant to the claimed rights
Providing additional documentation can help us evaluate the claim more accurately.
10. Authorized Representatives
If you are submitting a claim on behalf of another person or organization, please identify yourself as an authorized representative.
Where appropriate, Ryzama may request documentation confirming your authority to act for the rights holder.
Claims submitted by unauthorized individuals may not be processed as requests made on behalf of the intellectual property owner.
11. Review of Claims
After receiving an intellectual property claim, Ryzama may review the information provided and determine whether additional information is necessary.
Depending on the circumstances, our review may consider:
- The nature of the claimed intellectual property
- Ownership information
- The material identified in the complaint
- The context in which the material is used
- Available supporting documentation
- Whether the reported material is still available
- Other relevant information
Submitting a claim does not automatically establish that infringement has occurred.
12. Temporary Removal or Restriction
When appropriate, Ryzama may temporarily remove, disable, restrict, or otherwise limit access to reported content while a claim is being reviewed.
The specific action taken will depend on the circumstances and information available.
Ryzama does not guarantee that every reported item will be removed immediately upon receipt of a claim.
13. Product Images and Photography
If you believe a photograph or product image displayed on Ryzama belongs to you and has been used without authorization, please identify the specific image and provide information demonstrating your ownership.
For image-related claims, it is helpful to provide:
- The original image
- Where the original image was published
- Evidence of ownership
- The Ryzama page where the image appears
- An explanation of the alleged unauthorized use
This information can help our team compare the materials and investigate the claim.
14. Website Text and Written Content
If your claim concerns written content, identify the specific text that you believe has been copied or used without authorization.
Please provide:
- The original source
- Evidence of ownership
- The Ryzama page containing the disputed material
- The relevant portion of the content
- An explanation of your rights in the material
Ryzama may request additional information where necessary to distinguish an actual infringement claim from similarities involving commonly used language or general descriptions.
15. Trademark and Brand Confusion
If you believe a Ryzama product listing, image, name, logo, or other content improperly uses your trademark, explain how the use allegedly infringes or creates confusion regarding your rights.
Please provide relevant trademark information and clearly identify the disputed material.
Ryzama may review the claim based on the information provided and any other relevant circumstances.
16. Counterfeit or Unauthorized Brand Claims
If you believe a product or listing improperly represents itself as being associated with your brand, please clearly identify the brand and explain the basis of your claim.
Where applicable, provide evidence demonstrating your ownership of the relevant trademark, design, copyright, or other intellectual property.
Ryzama may request additional information before determining what action is appropriate.
17. False or Misleading Claims
Intellectual property claims should be submitted responsibly.
Knowingly submitting false, misleading, fraudulent, or bad-faith claims may result in the claim being rejected.
Ryzama reserves the right to request additional information when a claim appears incomplete, inconsistent, unsupported, or otherwise questionable.
18. Multiple Claims
If you believe multiple pieces of content infringe the same intellectual property right, you may identify each item in a single communication when doing so makes the claim clear and specific.
Please provide sufficient information to identify each reported item separately.
This may include product names, page locations, image descriptions, or other identifying information.
19. Response to Valid Claims
If Ryzama determines that an intellectual property concern is valid or that corrective action is appropriate, we may take measures such as:
- Removing the reported content
- Restricting access to the material
- Updating product information
- Replacing an image
- Correcting website content
- Discontinuing use of specific material
- Taking other appropriate corrective action
The action taken will depend on the nature and circumstances of the claim.
20. Counter-Notifications and Disputes
If content is removed or restricted following an intellectual property complaint, the affected party may contact Ryzama to provide relevant information or dispute the claim.
Any response should clearly identify the affected material and explain why the party believes the material should remain available.
Ryzama may request supporting information before reconsidering a decision.
21. Third-Party Content
Ryzama may use services, tools, materials, or content supplied by third parties.
If an intellectual property concern relates to third-party content or services, Ryzama may communicate with the relevant provider or request additional information to determine responsibility and the appropriate resolution.
Third-party services may also have their own intellectual property complaint procedures.
22. No Waiver of Rights
Nothing in this policy constitutes a waiver of any intellectual property rights, legal rights, remedies, defenses, or protections available to Ryzama or any third party.
Ryzama reserves all rights available under applicable law.
23. Confidentiality and Privacy
Information submitted as part of an intellectual property claim may be used to investigate and respond to the complaint.
We may share relevant information with service providers, professional advisors, legal representatives, or other parties where reasonably necessary to investigate the claim, protect rights, comply with legal obligations, or resolve a dispute.
Personal information will be handled according to the Ryzama Privacy Policy and applicable requirements.
24. Processing Time
Ryzama aims to review intellectual property claims in a reasonable manner.
The time required may vary depending on:
- Complexity of the claim
- Amount of information provided
- Availability of supporting documentation
- Number of materials identified
- Need for additional information
- Involvement of third parties
Providing complete and accurate information can help reduce unnecessary delays.
25. Policy Updates
Ryzama may update this Intellectual Property Claim Policy from time to time to reflect changes in our website, business practices, intellectual property procedures, or applicable legal requirements.
The latest version will be made available on the Ryzama website.
26. Contact Ryzama
If you believe content available through Ryzama infringes your intellectual property rights, please contact us promptly.
Ryzama
Email: support@ryzama.com
Support Hours: 8:00 AM–7:00 PM EST, Monday–Saturday
Please use the subject line "Intellectual Property Claim" and provide enough information for us to identify the specific material and understand the basis of your claim.
Ryzama will review properly submitted claims and take appropriate action based on the circumstances and information available.